Consensus is not a majority vote or an autocratic decision. It shouldn’t be a bargaining process, and it needn’t be unanimous. To set that expectation is unrealistic and counterproductive. Rather, consensus is a way to increase respect, build commitment and build deep understanding of the issues, the business and the team members themselves.
Whether you’re loyal to your girlfriend or your cell phone customers, a family member or your boss, loyalty will get you far in life.
Dag Hammarskjold said: “It is more noble to give yourself completely to one individual than to labor diligently for the salvation of the masses.” In this challenging market, it can be difficult to retain good employees and customers. Showing that you’re loyal can save you both!