The researchers claim that leaders who feel in over their heads resort to browbeating to protect their egos.
Research has shown that indiscriminant praise actually lowers performance.
‘You have likely met a person like ‘Toxicman’. He enters the room with his permanent scowl of doom, and the energy and conversation drain away like a two dollar pint at happy hour.’
Consensus is not a majority vote or an autocratic decision. It shouldn’t be a bargaining process, and it needn’t be unanimous. To set that expectation is unrealistic and counterproductive. Rather, consensus is a way to increase respect, build commitment and build deep understanding of the issues, the business and the team members themselves.