“Motivating others is complex and challenging. Some of us are more naturally gifted at it than others, but it is a deliberate skill and we can all learn to be better at it.”
“Innovation distinguishes between a leader and a follower.”
… as the Western business world loses its hold on manufacturing and such commodity skills as computer programming and accounting, we need to move back to our creative and developmental mind sets.
90% of all decisions made by middle managers and above are ambiguous.